Computer Systems Support Technician

Paramus, NJ

The demand for computer networking skills spans most industries in the United States. In states like New Jersey, this demand is particularly great due to the proximity of jobs in the New York City metro area. Combined with the demand for computer networking technicians, now is an excellent time to enter this field. More than 11,000 computer systems support specialist jobs are projected to open across New Jersey between 2020 and 2030, and over 44,000 job openings are projected across the state of New York during the same time period².

There is a wide variety of roles and responsibilities for people who understand technical computer issues and can communicate those details to the customer. Computer Systems Support Technicians might not only install, maintain and repair hardware and software, they may also be called upon to train the user in its operation. A systems support technician who is excellent at both the technical and soft skills is quite a valuable asset for any company.

The Computer Systems Support Technician (CSST) training program at the Paramus campus has been designed to prepare you to enter the IT industry as a skilled systems support technician. This program provides the fundamentals of information technology and networking, and guides the student to build upon this skillset. From computer repair and support, to advanced networking techniques, this program prepares you to be an entry-level technician with the knowledge to be useful on the first day of work.

Training includes the capstone course of the program, which provides you with real-world IT systems experience. The CSST program also provides a 90-hour internship which provides a great asset for your résumé when you enter the field as a technician.

Job Outlook for New Jersey

The employment outlook for computer systems support specialists by state shows that job growth in New Jersey will increase by 9% between 2020 to 2030¹.

Computer Systems Support Program Highlights

• Systems and Support Operations
• Repair and Support of Desktop PC systems
• Cloud Computing with Remote Service
• Windows Servers and Support
• Networking with Firewalls and Routing
• Computer Operating Systems Diagnosis & Repair
• Preparation for the CompTIA Certifications in IT Fundamentals, A+, and Net+
• technology 150-hour internship to gain real-world experience

The following career training program is currently available at Lincoln Tech in Paramus, New Jersey: